Wednesday, 22 April 2009

General : Demon ADSL2+ up!

My ADSL2+ has been up and running for twenty four hours now. Demon true to their word, called me back. Unfortunately, I missed the call as I left my mobile in my office. However, I felt compelled to call them on returning home to explain what they did wrong as a positive rather than a negative.
  • Demon should have know that when ADSL2+ is installed the telecoms providers do extensive testing(training). The training is run twenty four hours a day for up to nine or ten days. This can cause long downs while the telecoms provider works out the rates(speeds) your line can handle.
  • Demon should have got a review date from the telecoms provider prior to the upgrade, so that faults could be resolved.
Finally comment, although I have had a rough time, the new service is faster and I hope more robust.


Official Demon Website:
http://www.demon.net

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